CouncilIQ
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Estimated Value
£2,600,000
Deadline
30 July 2026
Contract Period
31 July 2026 - 30 July 2031
Procurement Method
selective
CPV Code
51300000 - Installation services of communications equipment
The solution delivers a cloud-based voice, contact centre and recording capability aligned to the Force's strategic direction. It reduces reliance on ageing infrastructure, improves resilience, supports future requirements (including ESN and ICCS), and avoids further short-term expenditure on legacy systems.