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Business Services Client-Side Partner

The Common Services Agency (more commonly known as Public Services Delivery Scotland) (PSD Scotland)

Key Details

Estimated Value

Not disclosed

Deadline

Not specified

Contract Period

Not specified

Procurement Method

open

CPV Code

72000000 - IT services: consulting, software development, Internet and support

Free SME-fit check

Is this tender for me?

Deterministic score from the published notice — not an AI prediction.

35

out of 100

Challenging for many SMEs

On the published fields alone this looks harder for a typical SME (value, time, or missing SME flag). Exceptions exist — check the notice.

Deterministic score from the published notice only (SME/VCSE flags, value, lots, deadline window, framework). Not a prediction you will win, and not legal or bid advice.

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Key requirements

Extracted from the notice; check the official documents.

Procedure
Open procedure
Legal basis
Public Contracts Regulations 2015
Delivery location (NUTS/ITL)
UKM (Scotland)
CPV code
72000000 IT services: consulting, software development, Internet and support

2 lots

  • Lot 1: Technical and CommercialNo lot details stated
  • Lot 2: People and Service DesignNo lot details stated

Award criteria

Lot 1

  • Section A: Commercial Support (quality)
  • Section B: Functional Design & Build (quality)
  • Section C: Financial Management (quality)
  • Section D: Technical Design (quality)
  • Section E: Data (quality)
  • Section F: Testing Management (quality)
  • Section G: CSP Support and Assessment of the Systems Integrator (quality)
  • Section H: Implementation Oversight (quality)
  • Section I: Roll-out (quality)
  • Section J: Relevant CVs (quality)
  • 30 (price)

Lot 2

  • Section A: Common Operating Model (quality)
  • Section B: Change Management (quality)
  • Section C: Programme Management (quality)
  • Section D: Implementation Oversight (quality)
  • Section E: Training Support (quality)
  • Section F: Relevant CVs (quality)
  • 30 (price)

Description

A procurement process for an integrated ERP system is currently in progress. The ERP system will replace the current Payroll, HR, Finance and Procurement systems currently being used by Scotland’s 21 Health Boards. Public Services Delivery Scotland has procured a Client-Side Partner (CSP) to support the Business Services Programme in implementing the ERP solution, whilst also supporting the consequential changes to personnel and the ways in which they work.

Who won

From award notices on Find a Tender and Contracts Finder. SME or Large is the size the supplier declared on the notice (or, where it is silent, on its latest notice). Values are as published.

Publication Info

Published19 August 2026
SourceFind a Tender
CategoryIT services: consulting, software development, Internet and support