Out of Hours Call Handling Service - Soft Market Engagement (SME)
Key Details
Estimated Value
Not disclosed
Deadline
Not specified
Contract Period
Not specified
Procurement Method
Not specified
CPV Code
79512000 - Call centre
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29
out of 100
Challenging for many SMEs
On the published fields alone this looks harder for a typical SME (value, time, or missing SME flag). Exceptions exist — check the notice.
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Key requirements
Extracted from the notice; check the official documents.
- Contract period
- 18 Sept 2026 to 19 Sept 2026 (2 days)
- Legal basis
- Procurement Act 2023
- Delivery location (NUTS/ITL)
- United Kingdom
- CPV code
- 79512000 Call centre
Description
Metropolitan Housing Trust Ltd (MHT) is conducting a Soft Market Engagement (SME) exercise to obtain supplier feedback on the future provision of an Out of Hours Call Handling Service. This engagement will help inform the service specification, commercial approach and procurement strategy. This is not a call for competition and no contract will be awarded as a result of this exercise. Suppliers are invited to review the attached documents and submit a response by 17 September 2026 For more information about this opportunity, please visit the eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Call-centre./392485989N To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/392485989N
Previously won by
No award has been published for this tender. These are the latest award notices from METROPOLITAN HOUSING TRUST LIMITED for business services (legal, marketing, consulting, recruitment).
Strategic Communications · published 27 Jul 2026
£1.2m · Award decision 15 Jul 2026 (contract not yet signed) · Contract ends 6 Aug 2028 · Award notice ↗
Market Research Services · published 24 Jul 2026
GARTNER U.K. LIMITEDLarge
£29k · Awarded 29 May 2026 · Contract ends 30 Jun 2027 · Award notice ↗
All open tenders and award history for METROPOLITAN HOUSING TRUST LIMITED →
From award notices on Find a Tender and Contracts Finder. SME or Large is the size the supplier declared on the notice (or, where it is silent, on its latest notice). Values are as published.