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Estimated Value
£39,152
Deadline
25 March 2025
Contract Period
1 April 2026 - 30 September 2029
Procurement Method
Other - Direct Award
CPV Code
79510000 - Telephone-answering services
Extracted from the notice; check the official documents.
The Contracting Authority (NHS Essex Integrated Care Board) has awarded a compliant Call-Off Contract to East of England Ambulance NHS Trust - Commercial Services [CallEEAST] for provision of a PALS & Complaints Contact Centre Service Essex Integrated Care Board (Essex ICB) that will provide PALS and Complaints call handling/contact centre services to facilitate timely effective response and resolution of patient issues. The contract commences 01st April 2026 and expires 30th September 2026. The estimated value of the new contract (£114,066.24) and the cumulative spend to date (£39,152). This Contract Award Notice is being published in accordance with the requirements for sub-central contracting authorities, NHS Trusts and NHS Foundation Trusts where the contract value is at least £30,000 inclusive of VAT in accordance with the Public Contract Regulations 2015, which govern the Framework Agreement his Call-Off Contract is associated with.
East of England Ambulance NHS Trust - Commercial Services [CallELarge
£11.4m · Awarded 1 Apr 2026 · Contract ends 30 Sept 2029 · Award notice ↗
From award notices on Find a Tender and Contracts Finder. SME or Large is the size the supplier declared on the notice (or, where it is silent, on its latest notice). Values are as published.