CouncilIQ
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Estimated Value
Not disclosed
Deadline
Not specified
Contract Period
Not specified
Procurement Method
direct
Extracted from the notice; check the official documents.
3 Year Gold Maintenance Contract for 2x Ngenuity and 1x Purepoint which includes Monday to Friday 09:00-17:00 Local Time, Telephone Support available 24 hour, Annual Planned Maintenance, Modifications for safety/ reliability, First line Troubleshooting Training, Onsite Repairs as Required, Parts that require a Field Service Engineer to install, 48 hour response time, CAS Visit = 3 additional support visits. 3 Year Platinum Maintenance Contract for 26x Centurian and 6x Constellations, which includes Monday to Friday 09:00-17:00 Local Time, Telephone Support available 24 hour, Annual Planned Maintenance, Modifications for safety/ reliability, First line Troubleshooting Training, Onsite Repairs as Required, Parts that require a Field Service Engineer to install, 24 hour response time, CAS Visit = 5 additional support visits, Uptime Guarantee & Risk Share. Hard/Software upgrades will be applied as and when required.
£591k · Award decision 25 Sept 2026 (contract not yet signed) · Contract ends 13 Jul 2029 · Award notice ↗
From award notices on Find a Tender and Contracts Finder. SME or Large is the size the supplier declared on the notice (or, where it is silent, on its latest notice). Values are as published.