CouncilIQ
Loading...
Loading...
Loading tenders...
Estimated Value
Not disclosed
Deadline
Not specified
Contract Period
Not specified
Procurement Method
limited
CPV Code
72416000 - Application service providers
Extracted from the notice; check the official documents.
HEIW require a Commercial Off-The-Shelf (COTS), SaaS-based ITSM solution to replace its existing internally developed Service-Point system. The solution will provide Information Technology Infrastructure Library (ITIL) aligned service management capabilities, Artificial Intelligence (AI) enabled functionality, self-service access, reporting dashboards, integration with NHS Wales systems, and associated implementation, training and support services.
£232k · Awarded 29 Sept 2026 · Award notice ↗
From award notices on Find a Tender and Contracts Finder. SME or Large is the size the supplier declared on the notice (or, where it is silent, on its latest notice). Values are as published.