AI Overlay for the Existing Avaya Elite Telephony Platform
Key Details
Estimated Value
£200,000
Deadline
Not specified
Contract Period
Not specified
Procurement Method
Not specified
CPV Code
48000000 - Software package and information systems
Free SME-fit check
Is this tender for me?
Deterministic score from the published notice — not an AI prediction.
66
out of 100
Possible SME fit
Some SME-friendly signals, some caution flags. Worth a closer look against your capacity and accreditations.
Deterministic score from the published notice only (SME/VCSE flags, value, lots, deadline window, framework). Not a prediction you will win, and not legal or bid advice.
Try another notice on the free SME-fit checker.
Key requirements
Extracted from the notice; check the official documents.
- Estimated value
- £200k£220k including VAT
- Contract period
- 1 Apr 2027 to 31 Mar 2030 (3 years)
- Legal basis
- Procurement Act 2023
- CPV codes
- 48000000 Software package and information systems; 72000000 IT services: consulting, software development, Internet and support
- Suitability (buyer's flag)
- SME-suitable, VCSE-suitable
Description
The purpose is to test feasibility, capability, assurance needs, delivery complexity, indicative cost and market appetite for an AI-enabled overlay to the existing telephony environment. The engagement will also help NEAS identify requirements that should inform a future complete telephony replacement aligned with emerging national standards and design. The evidence may support an options appraisal, business case, pilot proposal or future procurement strategy, but none is guaranteed.
Suitability
Who won
No award has been published for this tender, and we have no earlier award notices from North East Ambulance Service NHS Foundation Trust in this sector.
From award notices on Find a Tender and Contracts Finder. SME or Large is the size the supplier declared on the notice (or, where it is silent, on its latest notice). Values are as published.