User research participant

Key Details

Description

DfE required a supplier to recruit and manage participants for user research activities across a broad range of policy and service areas. As part of an end-to-end recruitment process, the supplier shall: • review recruitment briefs from DfE as detailed within the Statement of Work • source participants that meet agreed criteria • screen participants against agreed screening criteria • schedule and manage participant attendance • manage participant communications throughout the recruitment process • administer participant incentives where required • provide management information and reporting • support accessibility and inclusion requirements, including tech tests where DfE has identified they are needed • identify and escalate recruitment risks at the earliest opportunity Research may be conducted remotely, face-to-face or through hybrid delivery models.