Omni-Channel Customer Contact Platform
Key Details
Estimated Value
£383,290
Deadline
28 September 2026
Contract Period
4 October 2026 - 4 October 2029
Procurement Method
direct
CPV Code
48000000 - Software package and information systems
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Deterministic score from the published notice — not an AI prediction.
51
out of 100
Closed notice
This notice is no longer open for bids. The factor breakdown still shows how it looked on paper.
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Key requirements
Extracted from the notice; check the official documents.
- Tender deadline
- 28 Sept 2026, 23:59
- Estimated value
- £383k
- Contract period
- 4 Oct 2026 to 4 Oct 2029 (3 years)
- Procedure
- Direct award
- Delivery location (NUTS/ITL)
- ENGLAND
- CPV code
- 48000000 Software package and information systems
- Suitability (buyer's flag)
- SME-suitable, VCSE-suitable
Description
Omni-Channel Customer Contact Platform contract to be awarded via Direct Award using NHS SBS10521 Lot 1 Product Liberty Converse CXI Supplier Netcall
Suitability
Who won
£383k · Awarded 29 Sept 2026 · Contract ends 4 Oct 2029 · Award notice ↗
From award notices on Find a Tender and Contracts Finder. SME or Large is the size the supplier declared on the notice (or, where it is silent, on its latest notice). Values are as published.