CouncilIQ
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Estimated Value
£940,000
Deadline
1 January 2026
Contract Period
14 August 2026 - 25 July 2028
Procurement Method
open
CPV Code
32552310 - Digital telephone exchanges
Extracted from the notice; check the official documents.
Ofgem require a supplier to provide a fully managed, cloud-based telephony and communications platform, delivering voice services, unified communications, contact centre functionality, reporting, and administration tools through a single integrated solution. The contract includes software licences and will support the retention and transfer of telephone numbers. The supplier will also provide service management, maintenance, support, and access to a self-service administration portal to allow it to manage users, call flows, routing, and configuration settings.
£940k · Awarded 14 Aug 2026 · Contract ends 25 Jul 2028 · Award notice ↗
From award notices on Find a Tender and Contracts Finder. SME or Large is the size the supplier declared on the notice (or, where it is silent, on its latest notice). Values are as published.