CouncilIQ
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Estimated Value
Not disclosed
Deadline
Not specified
Contract Period
Not specified
Procurement Method
limited
Extracted from the notice; check the official documents.
Chorley Council and South Ribble Borough Council (the Council) operate a shared Customer Services function, managing high volumes of contact across a range of services including revenues and benefits, waste, elections and general enquiries. From time to time, the Council experiences peaks in demand, resource pressures, or unplanned disruptions that impact its ability to maintain target service levels. The Council is therefore seeking a flexible and responsive provider to deliver temporary call handling support to ensure continuity of service and maintain a positive customer experience.
CALLCARE LIMITEDLarge
Value not stated · Awarded 21 Aug 2026 · Contract ends 31 Mar 2027 · Award notice ↗
From award notices on Find a Tender and Contracts Finder. SME or Large is the size the supplier declared on the notice (or, where it is silent, on its latest notice). Values are as published.